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Terms of Service

OVERVIEW

This website is operated by ASHINED. Throughout the site, the terms "we", "us", and "our" refer to ASHINED. ASHINED offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing or using any part of our site, you agree to be bound by these Terms of Service. If you do not agree with any of these terms, you may not access the website or use any services.

ASHINED reserves the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to review this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

- You must be at least the age of majority in your state or province of residence to use this site.
- You agree not to use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.
- Any breach of these Terms will result in immediate termination of service.

SECTION 2 - GENERAL CONDITIONS

- We reserve the right to refuse service to anyone for any reason at any time.
- You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.
- You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission from ASHINED.

SECTION 3 - PRODUCT ACCURACY & IMAGES DISCLAIMER

ASHINED makes every effort to display product images and descriptions as accurately as possible. However:
- Product colors and appearances may vary slightly due to different screen displays and lighting conditions.
- Sizing may vary depending on production batches. We strongly recommend checking the size chart before making a purchase.
- Fabric materials and textures may not be identical to what is shown in photos.
- If you have sensitive skin or allergies, please consult with a professional before purchasing items that may come into direct contact with your skin.
- ASHINED is not responsible for minor variations in color, texture, or fit that do not affect the overall functionality of the product.

SECTION 4 - MODIFICATIONS TO PRODUCTS AND PRICES

- Prices are subject to change without notice.
- We reserve the right to discontinue or modify any product at any time.
- We are not responsible for any changes, price adjustments, or product unavailability after an order has been placed.

SECTION 5 - ORDER PROCESSING & SHIPPING

- Orders are processed within 2-5 business days before shipment.
- Estimated delivery times range from 7 to 24 business days, depending on location and external factors.
- Customers are responsible for providing the correct shipping address. ASHINED is not liable for lost or delayed shipments due to incorrect addresses.
- Delivery times are provided as guidelines only and may vary due to:
    - Customs clearance procedures
    - Weather conditions
    - Carrier delays
    - Peak shopping seasons
    - Other unforeseen circumstances
- ASHINED is committed to ensuring timely deliveries, but shipping delays beyond our control may occur. If you experience delays, please contact info@ashined.com for assistance.

SECTION 6 - RETURNS & REFUNDS

We offer a 7-day return policy under the following conditions:
- The item must be unworn, unused, and in its original packaging with tags attached.
- Returns must be requested within 7 days of the delivery date.
- Customers must contact us first at info@ashined.com before returning an item. If approved, we will provide a return address and shipping instructions.
- Items sent without prior approval will not be accepted.

Non-returnable items include:
- Opened or worn products.
- Sale items or gift cards.
- Custom or personalized items.

For full details, please review our Return Policy.

SECTION 7 - EXCHANGES

We do not offer direct exchanges. If you need a different size or style, return the unopened item first (if eligible), and then place a new order separately.

SECTION 8 - ORDER CANCELLATIONS

- Orders can be canceled within 12 hours of purchase if they have not been processed for shipping.
- To request a cancellation, please contact us at info@ashined.com with your order details.
- Once an order has been processed or shipped, it cannot be canceled.

Refunds for Canceled Orders
- If your order is successfully canceled within the 12-hour window, a full refund will be issued to the original payment method.
- Refund processing times may vary based on your bank or payment provider.

SECTION 9 - PAYMENT & ACCOUNT SECURITY

- We reserve the right to cancel or limit orders at our discretion.
- You agree to provide accurate and current payment information for all purchases.
- If fraudulent activity is suspected, we may request additional verification before processing your order.

SECTION 10 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

- All products and services are provided "as is" and "as available", without any warranties, either express or implied.
- ASHINED is not liable for any direct, indirect, incidental, or consequential damages related to the use of our products.

SECTION 11 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Israel.

SECTION 12 - CONTACT INFORMATION

For questions about our Terms of Service, please contact us at info@ashined.com.

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